Filing a Complaint

At Sleeptopia, we take your concerns seriously. If you have a concern about your care, testing, equipment, billing, privacy, or service, please call (316) 573-5699 and ask to speak with a manager. You may also submit a written complaint at any Sleeptopia office.

Please tell us what happened, when it occurred, and how we can contact you. We will review your concern, investigate as appropriate, and communicate our findings and response within applicable requirements.

You may file a complaint without fear of discrimination, retaliation, or an adverse effect on your care.

You are not required to contact Sleeptopia before filing a complaint with an outside agency. For Medicare equipment or supplier concerns, call 1-800-MEDICARE (1-800-633-4227). For health information privacy concerns, visit hhs.gov/hipaa/filing-a-complaint.