Sleeptopia, Inc.
Shipping & Delivery
Effective date: August 23, 2026
Overview
We want getting your home sleep test to be simple. Sleeptopia offers convenient shipping directly to your home, along with local pickup where available.
Order Processing
Sleeptopia processes and ships orders Monday through Friday, excluding major holidays.
Once your order is ready to ship, you'll receive tracking information so you can follow your package from our door to yours.
Need your test quickly? Contact our team and we'll help determine the fastest available option.
Standard Shipping
Sleeptopia offers standard shipping for Home Sleep Tests within the continental United States.
Most orders arrive within 1–7 business days after shipment, depending on your location and the shipping carrier.
Delivery dates are estimates and may be affected by weather, carrier delays, holidays, or other circumstances outside Sleeptopia's control.
Expedited Shipping
Need your test sooner? Expedited shipping may be available.
Additional expedited shipping charges are the responsibility of the patient and vary based on destination and requested delivery speed.
Contact Sleeptopia before your order ships to request expedited delivery.
Local Pickup
In select Sleeptopia markets, patients may have the option to pick up their Home Sleep Test instead of having it shipped.
Availability and pickup locations vary. Our team will provide instructions when local pickup is available.
Shipping Addresses
A valid delivery address is required. Some orders may not be eligible for delivery to a P.O. box.
If we need a different address to safely deliver your equipment, a Sleeptopia team member will contact you before shipment.
Tracking & Delivery
Tracking information will be provided when your order ships.
Certain orders may require a signature at delivery based on the value of the equipment, shipping destination, or carrier requirements.
Once a package has been transferred to the shipping carrier, delivery times are subject to the carrier's operations. Sleeptopia will help you investigate delayed, lost, or damaged shipments whenever possible.
Changes & Cancellations
We work quickly to get your sleep test on its way.
If you need to change your shipping address, modify your order, or cancel an order, please contact Sleeptopia as soon as possible. Once an order has been processed or shipped, some changes may no longer be possible.
Replacement Equipment & Supplies
Shipping charges for replacement equipment, replacement sensors, CPAP supplies, or other products may vary depending on the item, quantity, reason for replacement, and delivery method.
Our team will review any applicable charges with you when appropriate.
Prescription Requirements
Home Sleep Apnea Testing requires an order from an appropriately licensed healthcare provider when required by applicable law and clinical guidelines.
Already have an order? Sleeptopia can work directly with your healthcare provider to obtain the documentation needed to complete your test.
Don't have a provider order? Sleeptopia can help coordinate a telehealth consultation with an appropriately licensed medical provider to determine whether a Home Sleep Test is clinically appropriate for you.
A test will only be prescribed when medically appropriate.
Questions About Your Order?
Our team is here to help with shipping, tracking, pickup, prescriptions, or questions about your Home Sleep Test.
Sleeptopia
(316) 573-5699
Sleeptopia, Inc. · (316) 573-5699 · Your Local Medical Sleep Company™ · Don't Ignore the Snore®